Case Study: Major Global Logistics Firm achieves rapid EDI throughput and eliminates manual bottlenecks with Cleo

Global logistics company sheds manual processes and frees up EDI bottlenecks with Cleo’s file transfer technology

Major Global Logistics Firm, a nearly $7 billion global logistics company operating barge, rail, road, freight, and air services, was hampered by manual processes, EDI bottlenecks, and hardware limits that threatened SLA compliance and real-time visibility. To address high-volume EDI management (10,000+ transactions/day) and replace time-consuming manual entry, the company selected Cleo and its MFT solution alongside an integration server to provide a secure, automated data workflow and web portal.

Cleo implemented its managed file transfer solution and integration-server integration with rule-based processing and automated workflows, removing manual data handling. The firm sent 50,000 files through five mailboxes into the integration server in 10 minutes (versus hours previously), enabling throughput that would otherwise have capped at ~100,000 transactions daily, eliminating EDI bottlenecks and meeting SLA, reporting, security, and protocol requirements.