Case Study: Top-5 Netherlands retail grocery company achieves secure, 24/7 real-time shipment and inventory communications with Cleo

A global grocery supplier relies on Cleo solutions to manage sprawling shipment data and internal communications

Retail Grocery Company, a top-5 retail grocery company in the Netherlands (€2.2B revenue, >5,500 employees), faced the challenge of securely managing sprawling shipment and inventory data for more than 60,000 SKUs while running self-developed IBM iSeries programs. They needed a highly certified, always-on solution that could handle multiple trading-partner protocols (FTP/FTPs, X.400/GXS, AS2), meet Drummond certification and strict encryption/digital-signature requirements, and integrate quickly with internal systems — so they turned to Cleo and its managed file transfer technology.

Cleo installed its MFT solution to interface with the customer’s EDI-XML converter and IBM iSeries environment, delivering high availability, full-featured AS2 support (including 3DES-168 encryption and SHA-1 signatures) and Drummond-tested compliance. The implementation enabled real-time inventory updates from handheld scanners into headquarters systems, supported 800+ preconfigured connections to accelerate partner onboarding, and provided secure 24/7 communications — addressing protocol and certification needs while reducing downtime risk and supporting ongoing growth.