Case Study: Four Hands achieves a fully integrated, API-first digital ecosystem with Cleo

A custom combination of APIs and EDI enabled Four Hands to transform its supply chain and customer experience

Four Hands, a fast-growing furniture designer, manufacturer, and wholesaler, was hindered by a two‑decade‑old bespoke ERP and a fragmented stack after outgrowing TrueCommerce. The company suffered from poor order visibility, slow processing, and manual Procure‑to‑Pay and Order‑to‑Cash workflows, so it sought a single integration platform with API and EDI functionality, any‑to‑any connectivity, real‑time updates, and automation — selecting Cleo and its Cleo Integration Cloud (CIC) Cockpit with RADAR™.

Cleo onboarded trading partners and implemented CIC Cockpit with RADAR™, orchestrating 120+ API and EDI integrations across ERP, WMS, SCM and customers and leveraging 50+ pre‑built connectors. The solution enabled real‑time data flows and SLA alerting to prevent missed SLAs and fees, cut manual intervention, sped up order processing, improved visibility, and positioned Four Hands to scale, migrate its ERP, and pursue revenue growth with Cleo.

Four Hands

Jim Anderson

Chief Operation Officer