Case Study: Large North American Grocery Company keeps shelves stocked and achieves 100% EDI uptime with Cleo

A billion-dollar U.S. grocery retailer chose Cleo to keep up with EDI transfers and keep shelves stocked

Large North American Grocery Company, a billion‑dollar U.S. grocery retailer with more than $7 billion in annual revenue and 5 million customers, needed to modernize EDI management and high‑volume data throughput to keep shelves stocked. Faced with varied incoming data formats, large EDI batches, the need for secure AS2 connections, realtime access, scalability, and limited IT staff — plus a goal to eliminate third‑party management and support costs — the grocer turned to Cleo and its integration/EDI software.

Cleo deployed its software quickly, enabling same‑day communications with suppliers and partners, and used a built‑in EDI component (compatible with over 30 common translators) plus a proxy for security and authentication to manage data flow before the firewall. The Cleo solution provided a user‑friendly web interface for lean IT teams, seamless data movement, and 100% uptime, while reducing outsourcing and manual processing costs so the retailer could reliably serve its 5 million customers.