Case Study: MAC finds inclusive pregnancy and postpartum support with Cleo

MAC finds inclusive pregnancy support over 8 months with Cleo

The customer, a major reinsurance company (MAC), sought inclusive and non-judgmental support for a transgender employee navigating the unique challenges of pregnancy and postpartum as a gestational father. The vendor, Cleo, provided its service through a dedicated Cleo Family Guide.

Cleo's solution provided the employee with a dedicated Guide who served as a safe space for emotional support, birth planning, and postpartum advice. This included connecting the member to a mental wellness expert for specialized care. The results were a profoundly positive and supported experience, where the employee felt completely seen and did not have to explain his identity, allowing the focus to remain on becoming a parent. Cleo's support was crucial in helping MAC's employee successfully navigate his family-building journey.

MAC