Case Study: OUTtv streamlines subscriber billing and tax management with Cleeng

OUTtv streamlines billing and tax compliance over 7 years with Cleeng

OUTtv, a leading streaming service for the LGBTQ+ audience, partnered with vendor Cleeng to manage the complexities of subscriber billing and tax compliance for their international platform. Their challenge was navigating the evolving tax requirements across Canadian provinces to ensure a seamless checkout experience for their subscribers.

Cleeng implemented its Subscriber Retention Management suite, including its Merchant payment processing and tax management tools. The solution automatically calculates regional tax rates and provides easy reporting. OUTtv's Manager of Broadcast and OTT Operations highlighted the extreme value of this streamlined payment and tax handling, which allows for expedited data understanding and download.

OUTtv