Case Study: United States Special Operations Command strengthens insider threat screening with Clearspeed Verbal

United States Special Operations Command - Customer Case Study

The United States Special Operations Command (SOCOM) faced the critical challenge of vetting Afghan commando recruits to prevent deadly insider ("green-on-blue") attacks. Their existing screening process was slow, offered incomplete data, and left U.S. personnel at risk during the lengthy two-week waiting period for results. SOCOM selected Clearspeed and its Clearspeed Verbal solution to more reliably identify high-risk individuals and safeguard their forces.

Clearspeed implemented its voice analytics technology, which screened recruits with a brief, automated phone questionnaire. The Clearspeed solution processed 715 recruits in just 20 hours, achieving over 95% accuracy. It successfully identified 100% of the individuals flagged by the old system and, crucially, uncovered eight additional high-risk recruits that the previous process had missed. This allowed SOCOM to focus its investigative resources more effectively and significantly enhanced the safety of its personnel.

United States Special Operations Command