Case Study: Energy Company breaks insider theft ring with Clearspeed Verbal

Energy Company - Customer Case Study

A major energy company in the Philippines faced an internal challenge with a long-running insider theft ring that was siphoning millions of dollars in petroleum products annually. They engaged Clearspeed and its Clearspeed Verbal solution to implement a new vetting process that could reliably operate in the field and identify individuals involved in the fraud.

Clearspeed deployed its voice analytics technology to screen 40 employees with a simple automated questionnaire. The results, delivered within 48 hours, identified 23 high-risk individuals. This led to a confession from the ringleader, the identification of accomplices, and the removal of 10 employees. For Clearspeed's client, this broke a theft ring that had cost an estimated $8 million over five years.