Case Study: Airline Company achieves faster, more scalable security vetting with Clearspeed voice analytics

Airline Company - Customer Case Study

An airline company was facing significant challenges with its employee and personnel vetting process. The existing methods, which relied on historical data and self-disclosures, were inefficient, expensive, and prone to human bias, leaving the airline vulnerable to insider threats and fraud. To address these gaps in security and trust, they turned to Clearspeed and its Clearspeed Verbal voice analytics screening solution.

Clearspeed implemented its automated phone questionnaire, which analyzes vocal responses to assess an individual's risk level without bias. This solution allowed the airline to quickly clear low-risk individuals and focus investigative resources on high-risk personnel. The measurable results from other deployments, such as identifying 100% of known risks plus an additional 11 confirmed high-risk individuals in Afghanistan, demonstrate the powerful impact of Clearspeed's technology in enhancing security.