Case Study: Tactical Sports Gear achieves zero chargebacks and a 99.4% approval rate with ClearSale

Tactical Sports Gear reaches 99.4% approval rate with ClearSale

Tactical Sports Gear, an online retailer of high-end outdoor gear, faced significant revenue loss due to fraudulent transactions after switching from WooCommerce to Shopify. Despite Shopify's built-in fraud protection, the addition of high-priced inventory made the company a target for fraudsters again. Owner Jason Church needed a better fraud solution and turned to ClearSale for its Total Guaranteed Protection service.

ClearSale implemented its solution, which uses machine learning and manual review by analysts to screen orders. This approach eliminated chargebacks entirely and achieved a 99.4% order approval rate for Tactical Sports Gear. The results saved the company thousands of dollars and allowed it to safely capture more revenue, enabling the owner to focus on strategic growth instead of fraud management.

Tactical Sports Gear