Case Study: Sportitude reduces fraud costs and boosts order approvals with ClearSale

Sportitude lifts order approval rates to 99.8% with ClearSale

Sportitude, a fast-growing Australian sports footwear and apparel retailer, faced significant and rising costs with their previous fraud prevention service. Their challenge was to maintain a high level of fraud protection and order approval while reducing their overall fraud control expenses. They partnered with fraud prevention vendor ClearSale and implemented its Total Protection service.

ClearSale screened all orders with AI and machine learning, followed by expert manual review of flagged transactions. This solution allowed Sportitude to approve up to 99.8% of orders each month while preventing thousands of dollars in fraud. The partnership resulted in a low average chargeback rate of 0.087% and significantly reduced fraud prevention costs for the customer.

Sportitude