Case Study: Lanbo’s Armory Boosts Order Approvals and Stops Fraud with ClearSale

Lanbo’s Armory boosts order approval to 99.3% with ClearSale

Lanbo's Armory, a Texas-based online retailer of firearms and accessories, faced significant financial losses from fraudulent orders and chargebacks. Despite their own rigorous manual review processes, fraud still occurred, and their preventative measures were causing them to lose legitimate sales. Owner Landon Ashby sought a solution to reduce fraud without frustrating good customers and turned to the vendor ClearSale for its Total Guaranteed Protection service.

ClearSale implemented a solution combining automated screening with machine learning and manual order reviews. This process allowed Lanbo's Armory to safely approve more orders. The results were dramatic: the company's chargeback rate fell to 0% and its order approval rate rose to 99.3%. By using ClearSale, the company gained extra revenue from orders they would have previously declined and now operates with the confidence that all chargeback costs are fully covered.

Lanbo’s Armory