Case Study: K&N Performance Filters reduces fraud and boosts approval rates with ClearSale

K&N Performance Filters reduces fraud to 0.12% with ClearSale in 90 days

K&N Performance Filters, a $100M+ automotive aftermarket brand, faced significant challenges with its previous fraud solution, which resulted in false declines and a heavy manual review workload for its customer service team. To protect its growing ecommerce business without hindering legitimate customers or overburdening staff, K&N turned to ClearSale and implemented its Complete Decision with Chargeback Guarantee product.

By replacing its rules-based system with ClearSale's full-service decisioning engine, K&N achieved measurable results within 90 days. The solution delivered a 99.1% approval rate, reduced the chargeback rate to 0.12%, and increased top-line online revenue by 4.55%. Critically, ClearSale eliminated the manual review burden, allowing K&N's team to refocus on customer service and business growth.

K&N Performance Filters