Case Study: Grupo David achieves secure ecommerce growth with ClearSale

Grupo David achieves 99.4% approval rates with ClearSale

Grupo David, a Panama-based retail conglomerate, faced the challenge of rapidly launching secure ecommerce channels for its global brands during the pandemic. They needed a fraud prevention solution that would protect them from increased online fraud without causing false declines that would frustate new online shoppers and damage their brand reputation. Their ecommerce partners recommended ClearSale.

ClearSale implemented its Total Guaranteed Protection solution for Grupo David's sites. The results were a 99.4% average monthly order approval rate and a chargeback rate of just 0.08%, with ClearSale guaranteeing the cost of the single chargeback that occurred. This performance provided Grupo David with the confidence to grow its digital operations securely. ClearSale's solution allowed for fast order processing and maintained high approval rates even during significant fraud spikes.

Grupo David