Case Study: Style Store achieves stronger fraud protection and higher approval rates with ClearSale

ClearSale Protects Revenue, Returns Confidence & Growth for Style Store

Style Store, Argentina’s leading luxury concept retailer, faced a surge in ecommerce orders during the pandemic and an even bigger surge in fraud, with chargebacks threatening revenue and growth. The company needed a faster, more accurate way to review orders, and turned to ClearSale’s fraud prevention solution to protect its online sales and customer experience.

ClearSale implemented its Total Guaranteed Protection, combining advanced order screening, secondary review by fraud analysts, and tailored fraud rules for Style Store’s market. The results were strong: ClearSale helped prevent more than $500K in fraud over 15 months, eliminated fraudulent chargeback costs, and delivered a 92.7% average monthly approval rate, giving Style Store more confidence to grow without adding extra review staff.

Style Store

Ricardo Calderón

Head of Operations, Digital Commerce & Customer Experience