Case Study: Cervexxa achieves zero chargebacks with ClearSale

Cervexxa eliminates chargebacks with ClearSale, reaching 0 chargebacks in 12 months

Cervexxa, a Mexican online marketplace for craft beer and spirits, faced a significant fraud challenge after a marketing campaign resulted in chargebacks representing 90% of its sales. This threatened both its revenue and its reputation with customers who are highly sensitive to online fraud. To eliminate these chargebacks and protect its brand, Cervexxa partnered with fraud prevention vendor ClearSale and implemented its Total Guaranteed Protection service.

The solution from ClearSale provided industry-leading fraud prevention tailored to Cervexxa's business, ensuring fast order decisions for good customers. As a result, Cervexxa achieved a 0% chargeback rate over 12 months, completely eliminating fraud-related costs and building stronger trust with its customers and suppliers. ClearSale gave the company complete peace of mind and the confidence to continue growing its business.

Cervexxa