Case Study: Blue Robotics achieves zero fraud losses and a 98.5% approval rate with ClearSale

Blue Robotics achieves a 98.5% approval rate with ClearSale

Blue Robotics, a provider of affordable marine robotics components, faced significant challenges with sophisticated e-commerce fraud as it scaled globally. The company needed to reduce its nearly 5% fraud loss rate while eliminating the operational burden of manually reviewing every order and the negative customer experience caused by false declines. To address this, Blue Robotics implemented ClearSale’s Complete Decision with Chargeback Guarantee service.

With ClearSale's hybrid approach of automated screening and expert manual review, Blue Robotics achieved a 98.5% approval rate and reduced fraud losses to zero. This solution eliminated the need for internal manual reviews and removed friction at checkout, leading to a 100% customer satisfaction score. The partnership with ClearSale allowed Blue Robotics to refocus its team on business growth with complete confidence in its order pipeline.

Blue Robotics