Case Study: Bloom increases revenue and eliminates chargebacks with ClearSale

Bloom increases revenue 386% with ClearSale

bloom, a consumer goods company specializing in design-led baby products, faced the challenge of reducing ecommerce fraud without sacrificing customer support or hindering its international growth. To address increasing fraud attempts as their business expanded, they partnered with ClearSale for its Complete Decision with Chargeback Guarantee service.

ClearSale implemented a solution that screened every order using machine learning and provided manual review by fraud analysts, covering 100% of fraud-related chargeback costs. This resulted in a 386% revenue increase, a 99.8% order approval rate, zero chargeback costs, and a 75% reduction in fraud attempts. With ClearSale handling fraud management, bloom's team saved significant operational time and gained the confidence to expand into dozens of new international markets.

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