Case Study: Bevilles boosts approvals and reduces chargebacks with ClearSale

Bevilles lifts approval rate to 99% with ClearSale

Bevilles, a fine jewelry retailer, faced the challenge of needing to protect its online store from costly fraud without burdening employees with manual order reviews. Their previous fraud prevention system flagged a high volume of orders as suspicious, forcing staff without specialist training to make high-stakes decisions that risked losing revenue through false declines or losing money to chargebacks. They turned to ClearSale for its comprehensive fraud protection solution.

By implementing ClearSale's service, which combines AI-driven algorithms with a team of expert fraud analysts for manual review, Bevilles eliminated its internal review process. This solution from ClearSale resulted in a 99% average monthly approval rate, a chargeback rate of just 0.36% with all costs covered by ClearSale's guarantee, and a significant increase in approved order value, allowing the company to safely approve more good orders and reclaim employee time.

Bevilles