Case Study: San Juan Regional Medical Center achieves an 89% reduction in management reporting time with ClearPoint Strategy

San Juan Regional Medical Center - Customer Case Study

San Juan Regional Medical Center, a 198‑bed Level III trauma center in Farmington, New Mexico, struggled with an aging enterprise performance management system that was difficult to use, fragmented data across Excel and legacy tools, and long manual reporting processes that could take half a day per report. To address these challenges they adopted ClearPoint from ClearPoint Strategy to streamline metrics, reporting, and strategic visibility for managers and leaders.

ClearPoint Strategy implemented ClearPoint software across departments, creating departmental scorecards, automated calculations, centralized dashboards, exportable reports, and audit‑ready attachments and analysis fields. The change saved 89% of reporting time for management reports, improved build time for new reporting requirements by 83%, increased manager engagement with performance data, and made accreditation audits smoother — delivering faster, clearer insights for both managers and senior leadership.

San Juan Regional Medical Center

Jennifer DeChellis

Data Scientist