Case Study: Raphah Institute achieves 4 improved board reports in 1 week and boosts board transparency with ClearPoint Strategy

Raphah Institute - Customer Case Study

Raphah Institute, a Nashville-based non-profit that handles 30–40 criminal justice cases a year, was operating with a five-person team and a strategic plan that largely lived in CEO Travis Claybrooks’ head. Board updates were reactive, handwritten bullet points without clear KPIs or visuals, so Raphah Institute partnered with ClearPoint Strategy and adopted the ClearPoint platform to formalize measures and streamline reporting.

Using ClearPoint Strategy’s platform, Travis created four improved ClearPoint board reports in one week, replacing text-heavy updates with visual, KPI-driven packets that immediately impressed the board. The clearer, data-backed reporting helped Raphah Institute attract additional donors, pursue more projects, strengthen funding and grant narratives, and give staff a concise view of progress so they can focus on their mission of community healing.

Raphah Institute

Travis Claybrooks

Chief Executive Officer