Case Study: City of St. Cloud, Florida streamlines strategic planning and reporting with ClearPoint Strategy

How the quickly growing city revamped its planning and reporting process after doubling in size

The City of St. Cloud, Florida, a fast-growing municipality that doubled from 35,000 to 70,000 residents in seven years, struggled to manage strategic planning and reporting with outdated spreadsheets and siloed departmental work. Its planning efforts lacked clear objectives and KPIs, making it difficult to track progress and coordinate across departments.

ClearPoint Strategy helped St. Cloud replace Excel-based tracking with its planning and reporting software, centralizing data and linking departmental initiatives to citywide strategic objectives. The city added objectives and KPIs, introduced quarterly reports and a Briefing Book, and improved real-time updates, accountability, and cross-department collaboration as it prepared for continued growth and future AI-enabled engagement tools.

City of St. Cloud, Florida