Case Study: Winnebago County Health Department Breaks Down Silos and Improves Performance Management with ClearPoint Strategy

How the health department leverages ClearPoint's performance management system to drive better results

Winnebago County Health Department, a public health agency in Wisconsin with six divisions and about 50 staff members, needed a better way to manage and communicate performance. After a 2019 strategic planning process was disrupted by the COVID-19 pandemic, the department found its existing Excel-based, siloed approach made it difficult to share data, compare results across divisions, and align work to shared goals.

To solve this, Winnebago County Health Department implemented ClearPoint Strategy’s performance management platform to centralize scorecards, reports, strategic elements, and dashboards. ClearPoint helped break down silos, improve collaboration through comments and tagging, strengthen strategic alignment, and make reporting easier for internal and external stakeholders. The department also created Performance Management Champions in each division to distribute responsibility and improve storytelling with data, giving leaders a more unified, data-driven view of progress and community health outcomes.

Winnebago County Health Department