Case Study: City of Bartlett, Tennessee launches a public-facing strategic dashboard with ClearPoint Strategy

How the city went from zero to public-facing dashboard in one year (or, 13 months)

The City of Bartlett, Tennessee, faced a challenge in unifying its strategic vision across departments following a change in leadership. The absence of a cohesive plan and a comprehensive metric system led to disjointed efforts. To align departmental activities with city-wide goals, Bartlett turned to the strategic management software from ClearPoint Strategy.

By implementing ClearPoint Strategy, the city developed a new public-facing dashboard and established a unified strategic plan, Bartlett Vision 2030, in just 13 months. The solution fostered a cultural shift towards accountability and improved interdepartmental cooperation. ClearPoint Strategy provided the platform for automated reporting and regular strategic reviews, which increased operational efficiency, transparency for citizens, and better resource allocation for the city government.

City of Bartlett, Tennessee

Steve Sones

Chief Administration Officer