Case Study: City of St. Albert streamlines strategic planning and reporting with ClearPoint Strategy

How ClearPoint Strategy helps streamline the reporting and management process for both internal and external strategic plans

The City of St. Albert, a municipality in Alberta, Canada, faced a labor-intensive strategic planning and reporting process. Relying on emails, Excel, and Word documents required rebuilding reports every quarter, consuming an estimated 100 hours and demanding significant technical expertise from its team. To address this challenge, the city turned to the software from vendor ClearPoint Strategy.

By implementing ClearPoint Strategy, the city automated its processes, creating a central scorecard for its corporate business plan and a public-facing dashboard. This solution reduced the time spent on report creation by 75%, slashing it from 100 hours to just 25 hours per quarter. ClearPoint Strategy also enabled more insightful reporting, improved service level inventory management, and fostered greater organizational alignment and stakeholder buy-in, freeing up significant capacity for the team to better serve the community.

City of St. Albert

Anita Johnson

Strategic Business Advisor