Case Study: Fox Chase Cancer Center achieves organization-wide strategic alignment and continuous performance tracking with ClearPoint Strategy

Fox Chase Cancer Center - Customer Case Study

Fox Chase Cancer Center, a 2,400-employee cancer hospital now part of Temple Health, faced major organizational change after senior leadership shifts and a 2012 acquisition that prompted a strategic-plan refresh. To reestablish alignment across the center — cascading organizational strategies into department SMART goals, KPIs, and frontline staff objectives — Fox Chase selected ClearPoint Strategy and its ClearPoint platform in 2018 to support the renewal and operationalization of their strategic plan.

ClearPoint Strategy set up the account and trained users within weeks of purchase, and Fox Chase used the ClearPoint platform together with prebuilt templates to enter SMART goals, targets, and KPIs so departments could clearly see how their work links to center-wide strategy. The implementation sped adoption (no new “language” to learn), improved visibility and tracking of performance across the organization, helped maintain execution during another sale process, and positioned Fox Chase to expand ClearPoint’s use into project management and operations.

Fox Chase Cancer Center

Delinda Pendleton

Director of Strategic Clinical Initiatives