Case Study: Edenor achieves 100% alignment between individual and strategic goals with ClearPoint Strategy

Edenor - Customer Case Study

Edenor, a Buenos Aires utility serving over 9 million customers with 4,800 employees, struggled to move beyond tactical work because frozen rates delayed planning and a weak organizational culture left teams unaligned and leadership without timely, trustworthy data. Working with ClearPoint Strategy and adopting the ClearPoint platform, Edenor faced challenges including cumbersome data collection, low engagement, and a lack of transparency around strategic priorities.

ClearPoint Strategy implemented ClearPoint to create a formal Business Strategy Map (objectives, KPIs, reporting cadence, and owners), align individual and departmental goals via HR, and automate and validate data collection and reporting. The result was faster, trusted reports, broader executive buy-in, seamless goal management, and a measurable impact: 100% alignment between individual goals and strategic goals.

Edenor

Hugo Laciar

Senior Analyst Business Performance