Case Study: City of Virginia Beach streamlines strategic performance management with ClearPoint Strategy

City of Virginia Beach - Customer Case Study

The City of Virginia Beach needed a better way to manage its strategic planning and performance management efforts across departments, moving away from cumbersome Excel spreadsheets. Working with ClearPoint Strategy, the city adopted the ClearPoint software platform to support its Office of Performance and Accountability in tracking goals, visualizing data, and improving transparency across programs like VB Stat, VB Strategy, and VB Performance.

With ClearPoint Strategy, Virginia Beach created separate scorecards for key focus areas, streamlined reporting, and made performance data easier for stakeholders to understand and review in quarterly meetings. The city reported faster, less cumbersome data collection and analysis, more visually appealing presentations, and expanded usage by upgrading its license for more active users, reflecting broader adoption and growing value from the platform.

City of Virginia Beach

Tam Nguyen

OPA Director