Case Study: City of Vaughan improves strategic performance management with ClearPoint Strategy

City of Vaughan improves strategic reporting with ClearPoint Strategy in 6 months

The City of Vaughan, a rapidly growing municipality in Ontario, faced the challenge of consistently demonstrating its progress toward strategic goals and operational plans. They needed a performance measurement system to provide transparency, engage employees, and back their claims with concrete data. To address this, they implemented ClearPoint Strategy as their primary corporate performance measurement tool.

Using ClearPoint Strategy, the city created linkages across its strategic plan and developed dashboards for each department to exhibit performance measures and initiatives. The solution allowed them to ground their performance in real data, align resources more effectively, and focus employees on key priorities. As a result, ClearPoint Strategy helped the City of Vaughan lead impactful change, improve the citizen experience, and gain widespread momentum in its transformation into a world-class city.

City of Vaughan