Case Study: City of Metropolis achieves unified strategic plan tracking and automated citizen reporting with ClearPoint Strategy

City of Metropolis - Customer Case Study

The City of Metropolis engaged ClearPoint Strategy to solve a fragmented, manual approach to tracking its strategic plan and performance measures. Mary, the city’s strategic plan manager, was spending hours each month chasing inconsistent updates from departments and assembling reports for leadership and council. She chose ClearPoint Strategy’s ClearPoint platform (including the ClearPoint Data Loader) to visualize the big picture, drill into details, automate data imports, and publish results for internal and public audiences.

ClearPoint Strategy implemented a Metropolis City Scorecard, imported 35 measures and their historical data via the Data Loader, and set up automated calculations, email reminders, briefing book distribution, Gantt project tracking, budget-status charts, departmental scorecards, and public-facing Community Dashboards and embedded charts. The result was consolidated, up-to-date data in one place, automated monthly reporting (including a Briefing Book sent four days before meetings), easier drill-downs for STAT meetings, peer benchmarking, and public transparency—saving staff time, improving decision-making, and increasing citizen engagement.

City of Metropolis

Mary

City of Metropolis