Case Study: Carilion Clinic improves healthcare performance management with ClearPoint Strategy

Carilion Clinic manages 300 scorecards with ClearPoint Strategy

Carilion Clinic, a major not-for-profit healthcare organization, faced significant challenges with a clunky and error-prone performance management system. This made data loading difficult, limited confidence in measurements, and hindered staff alignment to common goals. To refine their healthcare performance improvement, they partnered with ClearPoint Strategy software.

The solution implemented by ClearPoint automated report generation and provided advanced data calculations with API integration. This resolved their previous issues, saving significant time and effort. For Carilion Clinic, the results included enhanced transparency, clear expectations for staff, and the ability to identify improvement opportunities. A key measurable impact was successfully tying 20% of provider compensation to performance, which drove positive behaviors and improved outcomes. ClearPoint Strategy enabled the organization to manage approximately 300 scorecards efficiently, embedding performance management into their culture.

Carilion Clinic