Case Study: Global Financial Marketing Company boosts Microsoft Teams adoption with ClearPeople

Global Financial Marketing Company - Customer Case Study

Global Financial Marketing Company partnered with ClearPeople during a large-scale digital transformation that included a move to Windows 10 via Citrix and migration to Office 365. The business wanted to improve collaboration and drive adoption of Microsoft Teams while replacing several third-party applications, but faced resistance to change, uneven rollout across departments, and performance issues that affected user uptake.

ClearPeople delivered a three-month Office 365 governance and adoption program focused on UX research, workshops, and 1:1 and group training, using its change management methodology and Microsoft adoption best practices. The result was stronger business adoption, a network of super users, and validated use cases for Teams, with measurable impact including 62% adoption of the E5 suite and 65% active adoption of Microsoft Teams across the organization.