Case Study: London Luton Airport improves employee engagement with ClearPeople's intranet solution

A revolutionary internal communications intranet for one of the UK’s largest airports to enhance employee engagement

London Luton Airport worked with ClearPeople to address a major internal communications challenge: without an intranet, staff struggled to stay informed, especially across different shifts and operational settings. The airport wanted a purpose-built platform to improve employee engagement, transparency, workplace experience, and access to essential information such as policies, directories, payroll, and holiday booking.

ClearPeople delivered an on-premises intranet tailored to London Luton Airport’s branding and departmental needs, with features including analytics, responsive mobile access, a news carousel, version control, and a people news web part. The result was stronger internal communication, less manual paperwork, and a more connected workforce with department-specific content; ClearPeople also helped establish departmental champions to keep content relevant and up to date.

London Luton Airport

Andy Cowland

Senior IT Project & Conformance Manager