Case Study: West Coast Air Conditioning improves fleet visibility, payroll accuracy, and customer service with ClearPathGPS

West Coast Air Conditioning manages 80 vehicles and improves payroll accuracy with ClearPathGPS

West Coast Air Conditioning, an HVAC services company with a fleet of 80 vehicles, needed a solution to improve payroll accuracy, resolve customer billing disputes, and provide better visibility into its technicians' locations and job site arrival times. They implemented the ClearPathGPS fleet tracking system to address these operational challenges.

The solution from ClearPathGPS provided real-time vehicle tracking and automated virtual timecards. This allowed the company to verify technician hours for precise payroll, resolve billing questions with customers using exact arrival and departure times, and keep customers informed of estimated arrival times. The results included increased confidence in payroll accuracy, improved customer service, and greater operational efficiency through real-time monitoring of the entire fleet.

West Coast Air Conditioning