Case Study: Lewis Plumbing improves dispatch, billing, and driver safety with ClearPathGPS

Lewis Plumbing speeds emergency dispatch with ClearPathGPS

Lewis Plumbing, a plumbing service company serving Santa Barbara County since 1948, sought to enhance its customer service and operational efficiency. Their challenges included inefficient dispatch to emergency calls, difficult timecard reconciliation, and ensuring driver safety. To address these issues, they partnered with ClearPathGPS and implemented its auto GPS trackers.

ClearPathGPS provided a solution that allowed Lewis Plumbing to instantly locate and dispatch the nearest technician, provide customers with accurate arrival times, and automate timekeeping with Virtual Timecard reports. The results included significant time savings, easier record keeping, and improved driver safety through monitoring. ClearPathGPS enabled the company to maintain its strong customer service focus while ensuring safe and efficient operations.

Lewis Plumbing