Case Study: AGCO improves dealer fill rate with ClearOps

AGCO improves customer fill rate by 20% with ClearOps

AGCO, a global leader in agricultural machinery, faced a significant challenge due to a lack of visibility into its vast network of dealer inventory and customer fill rates. Their performance was entirely dependent on the individual planning capabilities of their dealers, which was not under their direct control. To address this, they partnered with ClearOps for a customized Service and Spare Parts planning solution.

ClearOps designed and rolled out a web-based platform that integrated with over 50 dealer management systems, providing AGCO with the visibility and control it needed. The global implementation to over 2,000 dealer outlets led to substantial improvements, including a 20% increase in customer fill rate, a 15% rise in parts sales, and a 9% reduction in non-moving inventory.

AGCO