Case Study: The University of Manchester builds a user-centred digital strategy with Clearleft

The University of Manchester boosts accessibility and discovery with Clearleft

The University of Manchester, a world-leading educational institution, faced the challenge of modernizing its digital presence to support its ambitious 2035 strategy. They needed to shift from reactive website updates to a sustainable, long-term design process. To achieve this, they partnered with Clearleft as their strategic design partner for services including digital strategy, user research, and interface design.

Clearleft implemented a hybrid, nimble approach focused on continuous learning and building internal capabilities. Working on five key projects including a new homepage and fundraising platform, they embedded user-centered design principles and sped up decision-making. The results included optimized, accessible user experiences, a measurable improvement in information discovery, and faster delivery momentum across the university's teams. Clearleft helped establish a sustainable culture of digital experimentation and confidence.

The University of Manchester