Case Study: Inventory Planner achieves better customer acquisition and retention with Clearleft

Inventory Planner boosts customer acquisition and retention with Clearleft over 3+ years

Inventory Planner by Sage, a software company providing inventory and cashflow management for small to medium businesses, faced a challenge. They had ambitious goals to strategically uplift their product experience but lacked the in-house design capacity to execute their plans. To address this, they partnered with the design agency Clearleft.

Clearleft implemented a strategic, research-led design partnership over multiple projects, focusing on outcomes like user onboarding and feature discovery. This collaboration transformed the customer experience, built trust, and improved the product's design language. The results for Inventory Planner included inflated design capacity, increased customer acquisition and retention, and the adoption of improved, research-led ways of working across the business.

Inventory Planner