Case Study: Town of Shrewsbury improves budgeting efficiency and transparency with ClearGov

Town of Shrewsbury - Customer Case Study

The Town of Shrewsbury, Massachusetts, a fast-growing community with a strong financial record, wanted to improve the efficiency of its financial operations. Despite its AAA bond rating and history of tight budget management, the town was concerned about inefficiencies in forecasting, collaborative budgeting, and budget communications. It also wanted to strengthen community trust and support. ClearGov’s Operational Budgeting and Transparency tools were a good fit for these needs.

ClearGov implemented its Operational Budgeting solution to support collaborative online budgeting, forecasting, and benchmarking for Shrewsbury and Shrewsbury Public Schools, followed by ClearGov Transparency to improve public-facing financial communications. As a result, the town created a simpler budgeting process, reduced internal resistance to transparency, and saw a dramatic drop in resident calls about budget concerns. ClearGov also helped Shrewsbury earn strong community feedback and better tell its story through easy-to-understand financial information.

Town of Shrewsbury

David Snowdon

Public Works Business Manager