Case Study: Town Council of Colonial Beach, Virginia improves resident experience with ClearGov

Town Council of Colonial Beach, Virginia - Customer Case Study

The Town Council of Colonial Beach, Virginia needed to improve the resident experience by moving its business license process online before the annual renewal period began. With less than two weeks to launch, the town quickly evaluated ClearGov’s licensing software and needed a solution that could support a complex workflow managed by the Finance team.

ClearGov helped Colonial Beach set up the online license workflow, including formulas, logic, and a custom PDF output, using ClearForms. The town had a testable application running in less than a day, and the first business received its license online in under a week. Colonial Beach reported strong feedback from local business owners and said it was very happy with ClearGov.

Town Council of Colonial Beach, Virginia

India Adams-Jacobs

Town Manager