Case Study: Rochester Hills boosts budget engagement and surfaces community priorities with ClearGov Financial Engagement

Rochester Hills drives 74% positive sentiment with ClearGov

The City of Rochester Hills, a fiscally responsible municipality in Michigan, faced the challenge of moving beyond its static, 300-page annual budget PDF to better engage its residents. Their existing process offered only one formal opportunity for public input per year, which was typically dominated by a small, vocal minority, leaving the silent majority of residents unheard. To address this, they partnered with ClearGov to implement its Financial Engagement platform.

ClearGov's solution transformed Rochester Hills' budget into an interactive, always-on digital hub. The platform featured an AI Chatbot to answer resident questions and tools for submitting feedback. The results were significant: the city collected hundreds of resident comments, identified a previously unknown priority for safer school pathways, and measured a 74% positive sentiment in the feedback. ClearGov enabled Rochester Hills to foster a two-way conversation with its community, leading to more informed and defensible budget decisions.

Rochester Hills