Case Study: City of Santa Monica boosts block party participation with ClearGov ClearForms

City of Santa Monica, CA - Customer Case Study

The City of Santa Monica, CA wanted to strengthen neighborhood connections by making it easier for residents to organize block parties. But their old paper-based application process was cumbersome, requiring signatures and in-person visits across multiple city departments, and it resulted in only four block parties in a community of nearly 100,000 people. ClearGov’s ClearForms was brought in to modernize the process.

ClearGov implemented an online, mobile-friendly block party application workflow that streamlined submissions, automated reviewer notifications, and let applicants share approval links with neighbors electronically. The impact was immediate: Santa Monica grew from four block parties to more than 35 in the first year, while staff managed the increased volume without needing significantly more time.

City of Santa Monica, CA