Case Study: Royal Canin Singapore achieves compliant prescription eCommerce with CLEARgo and Shopify Plus

Royal Canin Singapore launches compliant prescription eCommerce with CLEARgo

Royal Canin Singapore, a global leader in veterinary pet nutrition, needed a dedicated online platform to sell its prescription-controlled veterinary diets. Their challenge was to ensure every sale remained compliant, requiring a system where purchases were gated by a valid, vet-approved prescription. They partnered with CLEARgo to build this specialized ecommerce solution.

CLEARgo delivered a custom Shopify Plus platform with a fully integrated prescription workflow at its core. The solution automated vet approvals, restricted checkout to prescribed products, and centralized management within Shopify Plus. CLEARgo also handled the migration from WooCommerce with preserved SEO and added marketing automation and subscription capabilities to support recurring purchases.

Royal Canin Singapore