Case Study: E.N. Bisso & Son streamlines field operations with Cleargistix

E.N. Bisso & Son, Inc - Customer Case Study

E.N. Bisso & Son, Inc., a family-owned tug and towing company serving the Lower Mississippi River and Gulf Coast, wanted to improve operational efficiency and move away from paper job logs, repeated data entry, and constant phone calls between dispatch, vessels, and the office. The company needed a cost-effective, user-friendly, flexible solution, and turned to Cleargistix, a digital field ticketing platform, to streamline its workflows.

Cleargistix implemented a system that centralized job setup, billing logs, vessel logs, and accounting data in one companywide platform while replacing phone calls with text alerts to captains. This reduced duplicate recordkeeping, improved dispatch and field-to-office communication, sped up billing, and helped E.N. Bisso cut costs and shorten the time between billing and payment, with the added benefit of fewer document oversights and better access to mission-critical information.

E.N. Bisso & Son, Inc