Case Study: Dr. Amarjot Sajan streamlines patient intake and digital records with ClearDent Patient Portal

How patient portal has offered a smooth transition to digital tools at Dr. Amarjot Sajan’s practice

Dr. Amarjot Sajan's practice faced the challenge of transitioning from physical charts to a fully digital system, a process complicated by the COVID-19 pandemic. The practice needed a secure, efficient way to exchange paperwork with patients without physical contact and was concerned about the technology's adoption, especially among its older patient demographic. They turned to ClearDent's Patient Portal to address these challenges.

ClearDent’s Patient Portal provided a solution accessible via smartphones, tablets, or web browsers, which streamlined digital intake and record access. A key feature allowing staff to view the patient's screen in real-time made it easy to guide users of all ages over the phone. For Dr. Sajan, the results were significant: the portal reduced the 15-20 minutes previously spent on in-office intake forms and eliminated the need for physical paperwork and a decontamination station, allowing the staff to refocus their efforts on patient care.

Dr. Amarjot Sajan