Case Study: Ellerslie Dental nearly eliminates no-shows with ClearDent's online booking

Ellerslie Dental adds 1–2 new patients per week with ClearDent

Ellerslie Dental, a practice in Edmonton, struggled with an inefficient and disjointed software setup that required staff to manually switch between multiple platforms for patient communication and booking. This time-consuming process was prone to errors and made it difficult to manage appointments, leading to frustrating phone tag and a high risk of double-bookings. They sought an integrated solution from their vendor, ClearDent, to streamline their operations.

By implementing ClearDent's integrated online booking system, Ellerslie Dental was able to consolidate all patient information and scheduling into a single platform. The solution nearly eliminated no-shows, reduced cancellations, and streamlined communication through automated texts and intake forms. This resulted in a smoother workflow, time savings for staff, and an increase of 1-2 new patients per week, significantly boosting both efficiency and patient satisfaction for the practice.

Ellerslie Dental