Case Study: Centennial Dental streamlines scheduling and patient care with ClearDent

Centennial Dental in Kamloops British Columbia - Customer Case Study

Centennial Dental, a long-established general dentistry practice in Kamloops, British Columbia, faced the challenge of modernizing its outdated, paper-based operations. The clinic was relying on a physical appointment book and disparate records, which made scheduling and retrieving patient information a frustrating and time-consuming process. To improve efficiency and patient care, the practice turned to the vendor ClearDent for an all-in-one software solution.

By implementing ClearDent's integrated system, the clinic digitized its scheduling and patient records, moving everything to a secure local server. This solution streamlined administrative tasks, saving an estimated five to ten minutes per patient chart and providing staff with immediate access to critical medical information. The results included clearer communication with patients, with about 70% preferring emailed statements and forms, and automated recall systems that successfully brought lapsed patients back for appointments. ClearDent helped transform the practice into a more efficient and patient-friendly operation.

Centennial Dental in Kamloops British Columbia