Case Study: Arc Human Services achieves faster hiring and streamlined onboarding with ClearCompany

Arc Human Services Helps Those in Need with Assistance from ClearCompany

Arc Human Services, a Southwestern Pennsylvania nonprofit serving people with intellectual and developmental disabilities and mental health challenges for over 60 years, needed better tools to hire, onboard, and retain staff so they could continue delivering essential care. Director of HR Denise Jones faced two key problems: an inefficient, manual hiring process that left managers dependent on phone calls and scans for candidate updates, and a prolonged, paper-heavy onboarding process that delayed new hires from starting their roles.

By implementing ClearCompany’s Applicant Tracking and Onboarding systems, Arc automated job postings, engaged candidates with ClearText, and gave hiring managers real-time visibility into recruiting. Paperless, mobile-friendly onboarding—plus an ADP API connector—eliminated double data entry and cut new-hire paperwork from nearly a full day to about 30 minutes. The result: more qualified hires, greater manager involvement, faster onboarding, and reduced administrative burden so staff can get to work serving their community sooner.

Arc Human Services

Denise Jones

Director of Human Resources