Case Study: Senior Helpers North Bay achieves scalable growth, faster billing and better caregiver matching with ClearCare

Scalable, Web-Based Home Care Management Platform Helps Senior Helpers North Bay Grow

Senior Helpers North Bay, owned by Bob Nations, is a growing in‑home care franchise serving the Napa region. Rapid expansion exposed operational gaps — unreliable caregiver-client matching, fragmented communications, and siloed back‑office systems — that made scheduling, billing, payroll and performance reporting slow, error‑prone, and hard to scale.

They implemented ClearCare’s web‑based, mobile-enabled platform to unify scheduling, caregiver recruitment and background screening, messaging, billing, and reporting. The integrated solution improved matching efficiency, cut invoice-to-cash from weeks to one day, streamlined payroll and credit‑card processing, reduced workers’ comp and EDD costs, and delivered role‑based dashboards that boosted operational visibility, growth and profitability.

Senior Helpers

Bob Nations

Owner & CEO