Case Study: Home Care Assistance achieves 50% faster billing and quicker collections with ClearCare payment processing

David Waddell cuts billing day in half with ClearCare's e-payments

Home Care Assistance (Placer, CA), represented by David Waddell, struggled with a tedious, error-prone billing workflow that required manually keying credit-card payments and applying them—a process that could consume an entire day and strain staff resources.

By adopting ClearCare’s integrated payment-processing platform, the agency automated syncing of billable hours, invoicing, auto-pay, and a payment-splitting Family Room portal. About 85% of clients now pay by card, cash collections happen in roughly half the time, and billing has become a one-button operation that significantly reduces errors and staff workload.

Home Care Assistance

David Waddell

Home Care Assistance